28 May Elective: Strategic Communication: Powerful Coaching Skills for Agents, May 28 [VIRTUAL] Elective: Strategic Communication: Powerful Coaching Skills for Agents, May 28 [VIRTUAL] Thursday, May 28, 2026 (9:00 AM to 1:00 PM) 4.0 Education Credits Live Online - Zoom Brokers, Continuing-Education, Jo Mangum, NC Elective, Residential CE, Virtual via Zoom Elective: Strategic Communication: Powerful Coaching Skills for Agents | May 28 | Virtual Details You're Registered! DescriptionLocationInstructorsCancellation Policy Elective: Strategic Communication: Powerful Coaching Skills for Agents [VIRTUAL] Thurs., May 28, 2026 from 9am-1pm CREDIT HOURS: 4 hours (NC Elective) *As of July 1, 2024, if you're a non-resident with a real estate license in South Carolina, you now need to take CE courses that are specifically approved by South Carolina, rather than using CE courses from your home state to satisfy SC requirements. These courses need to be offered by SC-approved providers and meet the standards set by the South Carolina Real Estate Commission. TUITION FEE(S): $50.00 (Members); $65.00 (Non-members) COURSE DESCRIPTION: Real Estate Agents have a very big job. In addition to the core duties of accounting, care, confidentiality, disclosure, loyalty, and obedience, they must provide a variety of other responsibilities to ensure they are serving their client. Execution of these responsibilities starts with the agent being able to disseminate information impactfully. Unfortunately, this often falls short. The source of many complaints begins with a poor communication from the agent that leads to lack of understanding with the client. This often leads to frustration in the process and more importantly, poor decision-making that can hurt the client. Agents need an additional skill set; the ability to take complex thoughts and synthesize them into understandable concepts, listen deeply to the client, ask questions that reveal information, and structure conversations that reveal wants and needs. Fortunately, the coaching industry has addressed these skills in their core competencies. These competencies transfer directly to the real estate sales industry. In this class, Coaching Skills for Real Estate Professionals, the student is provided a deep dive into 5 key skills responsible for understanding and communication apply those skills through case studies, so they can apply these skills in their business. COURSE MATERIALS: Course materials will be located in your Student Dashboard available for download via Canopy Campus prior to start of course. In-Person Classes only: Students will receive a hardcopy of the course materials when you arrive to class. ATTENDANCE REQUIREMENT: You are required to attend 90% of this class. Students cannot make up missed time due to lateness or absences. Students should ensure they can attend the required classroom hours before registering for a class. COMPLETION & PARTICIPATION REQUIREMENT: You will not receive credit for class time and participation if you fail to adhere to the policies outlined in our Policies and Procedures Disclosure. COURSE CANCELLATION & RESCHEDULING: Canopy Real Estate Institute reserves the right to cancel or reschedule courses that have not yet begun as needed. Our minimum enrollment requirement is ten (10) students. Students enrolled in a rescheduled or cancelled course that has not yet begun will be given a minimum of 24-hour notice of the cancellation or new course schedule. Students will have the option to reschedule to another course or receive a full tuition refund, if applicable. Students who cannot attend the rescheduled course date(s) have the option to be counted as absent, reschedule to another course, or receive a full tuition refund. CE WITHDRAWALS/TRANSFERS/REFUNDS: Canopy Real Estate Institute DOES NOT provide refunds for continuing education courses. A student may withdraw from a course by giving written notice to the school prior to day of course. In such event, the student will be rescheduled to a future course or registration placed on HOLD status. Courses due to transfers, rescheduling or registration holds must be completed on or before June 10 of the same license period and CANNOT be applied to another license period. A student may transfer their course registration one-time with no penalty, provided that the new course is comparable, hasn't started and the fee remains unchanged. However, if additional transfers are needed, the student will forfeit the fee and be obligated to pay the full amount again Have questions? Need help registering? Call our office at 704-372-2984 or email canopyreinstitute@canopyrealtors.com. Live Online - Zoom Live Online - Zoom Jo Mangum Jo is a 30+ year REALTOR®, coach, leader, and teacher. During her time as a full-time active agent, she found her passion in helping others be successful too. This led her to teach and coach agents. At Realogy/Anywhere, Jo created and launched many programs to build real estate careers. While at the Anywhere ERA Global and the Century 21 Global organizations, she led their strategic agent and leader productivity initiative, led recruiting efforts, and set up and led international productivity consulting divisions. As the Vice President of Global REAL Coaching, Jo created and launched a coaching division focused on building leaders, coaching skills, and providing 1-on-1 and group coaching for the Coldwell Banker, Century 21, Sotheby’s International Realty, ERA, Better Homes & Gardens Realty, and Corcoran Realty internationally.She has developed strategies to assist agents in building their businesses that has resulted in hundreds of thousands of real estate professionals growing their businesses worldwide. COURSE CANCELLATION & RESCHEDULING: Canopy Real Estate Institute reserves the right to cancel or reschedule courses that have not yet begun as needed. Our minimum enrollment requirement is ten (10) students. Students enrolled in a rescheduled or cancelled course that has not yet begun will be given a minimum of 24-hour notice of the cancellation or new course schedule. Students will have the option to reschedule to another course or receive a full tuition refund, if applicable. Students who cannot attend the rescheduled course date(s) have the option to be counted as absent, reschedule to another course, or receive a full tuition refund.CE WITHDRAWALS/TRANSFERS/REFUNDS: Canopy Real Estate Institute DOES NOT provide refunds for continuing education courses. A student may withdraw from a course by giving written notice to the school prior to day of course. In such event, the student will be rescheduled to a future course or registration placed on HOLD status. Courses due to transfers, rescheduling or registration holds must be completed on or before June 10 of the same license period and CANNOT be applied to another license period. A student may transfer their course registration one-time with no penalty, provided that the new course is comparable, hasn't started and the fee remains unchanged. However, if additional transfers are needed, the student will forfeit the fee and be obligated to pay the full amount again